Our Values
Mission
Through a community-based framework, we empower people to overcome societal and individual barriers to employability and income security to optimize their growth across their lifespan.
Vision
We envision a community of individuals from diverse backgrounds unlocking their full potential by achieving socio-economic integration in Canadian society.
Values
Our work is guided by the following values:
We respect the right to self-determination and dignity of people with diverse backgrounds by using person-focused practices.
We carry ethical responsibilities to clients, colleagues, workplaces, and organizations through a transparent decision-making process and accountable practices.
We deliver quality services and learning opportunities to maintain the best interest of clients based on cultural, individual, and community needs.
We aim to use a social justice lens to ensure clients’ access to available services in a fair, inclusive, and collaborative way.
We identify clients’ resilient support systems, acknowledge their barriers, and use the language of hope to empower people from a strengths-based perspective.
Mandates
Our roles & responsibilities:
- Act as an inclusive organization to serve newcomers to deliver coordinated employment, settlement, and community services
- Use a lifespan approach to deliver services to vulnerable populations such as newcomers and older adults to achieve a smooth transition in life
- Adopt the social determinants of health’s perspective to address income security, unemployment, social exclusion, housing, and settlement needs
- Remove newcomers’ barriers, such as language difficulty and a lack of resources, and empower them to fully participate in the Canadian job market
- Share identities by promoting “newcomers help newcomers,” “youth engages youth,” and “seniors support seniors” initiatives
- Provide culturally and linguistically sensitive programs and services to individuals and groups with diverse backgrounds
- Support social inclusion, equality, and equity
- Build a healthy community to support volunteerism for newcomers, seniors, and persons with special needs
- Offer mentorship programs and build connections within communities in career advancement
- Facilitate training opportunities for skills development
- Strengthen the overall well-being of communities by addressing stigma and local poverty
- Promote public learning to increase the community’ knowledge and resources about life in Canada and government programs