Our Culture
Mission
Through a community-based framework, we empower people to overcome societal and individual barriers to employability and income security to optimize their growth across their lifespan.
Vision
We envision a community of individuals from diverse backgrounds unlocking their full potential by achieving socio-economic integration in Canadian society.
Values
Our work is guided by the following values:
We respect the right to self-determination and dignity of people with diverse backgrounds by using person-focused practices.
We carry ethical responsibilities to clients, colleagues, workplaces, and organizations through a transparent decision-making process and accountable practices.
We deliver quality services and learning opportunities to maintain the best interest of clients based on cultural, individual, and community needs.
With our social justice orientation, we use an equity lens to ensure clients’ equal access to available services in a fair, inclusive, and collaborative way.
We identify clients’ resilient support systems, acknowledge their barriers, and use the language of hope to empower people from a strengths-based perspective.
Mandates
- Embrace the value of equity and use an equity lens to acknowledge barriers faced by disadvantaged individuals.
- Strive for more equal relationships to address health and income disparities between privileged and equity-deserving groups.
- Promote human rights and equality by ensuring opportunities for all to exercise their basic rights.
- Build a healthy community by promoting an inclusive culture, acknowledging diversity and supporting volunteerism.
- Use a social justice orientation to address stigma and adopt poverty reduction strategies to fight against local poverty experienced by low-income families.
- Pursue and engage in the well-being of individuals, groups, and communities by facilitating growth and self-fulfillment.
- Share the identities of equity-deserving groups and respect the lived experiences of vulnerable populations.
- Identify the personal and collective needs of individuals, their families, and communities, remove their barriers, and empower them to participate fully in the Canadian job market.
- Use a lifespan approach to deliver services to vulnerable populations to achieve a smooth transition in life.
- Adopt the social determinants of health perspective to understand the importance of living conditions that people experience, such as income security and social exclusion.
- Provide culturally and linguistically sensitive programs and services to individuals and groups with diverse backgrounds.
- Promote access, choice, and autonomy by increasing the community’s knowledge and resources about government programs and life in Canada.