Our Culture
Mission
Through a community-based framework, we empower people to overcome societal and individual barriers to employability and income security to optimize their growth across their lifespan.
Vision
We envision a community of individuals from diverse backgrounds unlocking their full potential by achieving socio-economic integration in Canadian society.
Values
Our work is guided by the following values:
We respect the right to self-determination and dignity of people with diverse backgrounds by using person-focused practices.
We carry ethical responsibilities to clients, colleagues, workplaces, and organizations through a transparent decision-making process and accountable practices.
We deliver quality services and learning opportunities to maintain the best interest of clients based on cultural, individual, and community needs.
With our social justice orientation, we use an equity lens to ensure clients’ equal access to available services in a fair, inclusive, and collaborative way.
We identify clients’ resilient support systems, acknowledge their barriers, and use the language of hope to empower people from a strengths-based perspective.
Mandates
- Act as an inclusive organization to deliver coordinated employment, social, and community services.
- Embrace the value of equity and use an equity lens to acknowledge barriers faced by disadvantaged groups, such as seniors, newcomers, youth, women, and persons with special needs.
- Promote social justice, human rights, and equality by ensuring opportunities for marginalized populations to exercise their fundamental rights and address the stigma they experience.
- Build a healthy community by supporting social inclusion, acknowledging diversity and supporting volunteerism among seniors, newcomers, youth, women, and persons with special needs.
- Fight against local poverty experienced by low-income families by adopting Canada’s Poverty Reduction Strategy, such as a free tax clinic.
- Use a lifespan approach to deliver services to vulnerable populations such as seniors and newcomers to achieve a smooth transition in life.
- Adopt the social determinants of health perspective to understand the importance of living conditions that people experience, such as income security, unemployment, social exclusion, housing, and settlement needs.
- Identify the personal and collective needs of individuals, their families, and communities, remove their barriers, such as language difficulty and a lack of resources, and empower them to participate fully in the Canadian job market.
- Share identities of equity-deserving groups and promote “seniors support seniors,” “youth engages youth,” and “newcomers help newcomers” initiatives.
- Provide culturally and linguistically sensitive programs and services to individuals and groups with diverse backgrounds.
- Build connections within communities through the power of mentorship.
- Strengthen the overall well-being of individuals, groups, and communities by promoting access, choice, and autonomy to communities’ resources.